Black Friday Price Promise – Terms & Conditions

BLACK FRIDAY PRICE PROMISE – TERMS & CONDITIONS

1. The Ribble Black Friday Price Promise applies to eligible bikes purchased directly from Ribble Cycles during the Black Friday promotional period.
2. If the price of the same bike is reduced further on the Ribble website during this promotional period, customers can claim the difference in value as a Ribble voucher.
3. The Price Promise applies only to the same bike model and specification, including frame, groupset, wheels and any selected upgrades or customisation.
4. Price comparisons will be based on the price paid for the bike against the lowest publicly advertised price for the identical specification during the promotional period, excluding delivery charges.
5. Where an eligible price reduction occurs, Ribble will issue a voucher equal to the difference between the original purchase price and the lower promotional price. No cash refunds will be provided under this Price Promise.
6. Customers must submit their claim to Ribble Customer Services (contact us) within 14 days of the promotional period ending, quoting their original order number. Claims submitted after this date will not be eligible.
7. Vouchers will be issued via email to the address associated with the original order and will be valid for 6 months from the date of issue.
8. Vouchers can be redeemed against future purchases from Ribble Cycles and cannot be exchanged for cash, transferred or used in conjunction with other promotional codes or discounts.
9. The Price Promise cannot be applied retrospectively to purchases made before the promotional period begins or to price reductions occurring after the promotional period ends.
10. If a bike purchased under the Price Promise is subsequently returned for a refund, any voucher issued under the Price Promise will be cancelled. Where the voucher has already been redeemed, its redeemed value may be deducted from the refund, subject to applicable consumer rights.
11. Ribble Cycles reserves the right to amend or withdraw the Price Promise where reasonably necessary, without affecting the rights of customers who have already made qualifying purchases.
12. Nothing in these terms affects customers' statutory rights.

For any other questions, please contact our customer service team here.

Last Updated: 10/11/2026