How to remove and refit your eBike wheel

Removing and refitting an eBike wheel is straightforward if you follow the right steps. Before you start, shift the chain into the smallest cog — this makes the process easier no matter which system you have.


X35 System

Removing the wheel

  1. Disconnect the power cable from the rear wheel. Gently pull it away from the frame, making sure it doesn’t fall back inside.

  2. Using an 8mm Allen key or 15mm spanner, remove the bolt and washer from each side. Keep them safe.

  3. The wheel should now drop out of the frame.

Refitting the wheel

  1. Move the rear derailleur back slightly and slide the wheel into the dropouts, guiding the rotor into the rear calliper.

  2. Refit the washers and bolts, tightening securely.

  3. Reconnect the power cable — line up the arrows and push until you feel a click.

  4. Secure the cable back to the frame clips so it doesn’t rub on the wheel.

  5. Turn the pedals a few times to check the chain is in the right gear before riding.


X20 System

Removing the wheel

  1. Using a 6mm Allen key, turn the thru axle anti-clockwise until it’s free from the threads in the hanger.

  2. Pull the thru axle out and remove the wheel.

Refitting the wheel

  1. Position the wheel so the dropout connector aligns correctly.

  2. Slide the thru axle back in — it should go in smoothly and hand-tighten easily.

  3. Torque the thru axle to 10Nm.

  4. Turn the pedals a few times to check the chain is correctly seated before you ride.


For a visual guide, check out our how-to video on YouTube.

Explore our eBike range here.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Contact Us

Please note, our live chat and phone lines are closed on bank holidays.

Live Chat

Chat with us in real time

We're here to help Monday to Friday, 09:30 to 16:30

Chat Now

WhatsApp

Message us on WhatsApp

We're here to help Monday to Friday, 09:30 to 16:30

Message Us

Email

Send us a message through our contact form, and an expert will get back to you ASAP

Contact Form

Live In-store Experts

Start a Video call for expert advice and product demos from our in-store team

Find Out More

Call Us

Speak with our Customer Service team

We're available Monday to Friday, 09:00 to 16:30

01772 963400