Pre-Ordering

Please note that payments for pre-order products are taken in full when your order is placed. If you have paid for your purchase via V12 Finance, the agreement and payments will not commence until your goods are dispatched for delivery or are available for collection from store.

If you have paid using a Cycle to Work voucher, please note that your pre-order date is subject to change depending on when we receive your voucher and can release your order. This is because we can only allocate a frame to your build once full payment has been received. Furthermore, your scheme may start salary deductions immediately (please seek advice from your chosen scheme provider if you are unsure about this point).

Every effort is made to ensure that pre-order dates are accurate, but in some cases, it may be necessary for us to amend these dates. Under these circumstances, we will communicate any changes that apply to existing orders.