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The X35 firmware update can be performed by any Mahle dealer with access to the necessary GCU-USB cable required to perform it. Alternatively, we can carry it out for you free of charge at any of our Ribble showrooms. You would not need to book in, just turn up with your bike at a time convenient for yourself. The update takes approximately 5 minutes and in most cases can be done whilst you wait.
*Please note that the update cannot be performed whilst there is an active system error (Pink/Purple light flashing on the iWoc remote) so if this is the case, the error will first need to be cleared before attempting the update.
**Please also ensure that your Ebike has a charge level of above 50% before attempting the update.
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