Order Confirmation When Using Cycle to Work

What happens after you upload your voucher?

Once you’ve placed your order and uploaded a valid Cycle to Work voucher to your Ribble account, our Admin Team will:

1. Check your voucher details and order match up.

2. Approve everything once verified.

3. Send you an order confirmation email, followed by another email confirming your build date.

Didn’t get your confirmation?

Order confirmations can occasionally land in your spam or junk folder, so it’s worth checking there first.

Need help?

If you’ve got any questions, or something doesn’t look right, our customer service team is always here to help.

Last Updated: 20/08/2025