What to Do If Your Cycle to Work Voucher Is Declined

If your voucher has been declined, don’t worry – we’re here to help.

Next Steps:

1. Check your email: Our team will contact you with guidance on what’s needed to get your voucher accepted.

2. Contact us directly: If you’d like faster assistance, reach out to our support team. We’ll review your voucher and help resolve the issue.

We’re always happy to help. Just get in touch, and we’ll sort it out for you.

Last Updated: 20/08/2025