How to update your Ribble eBike firmware

Both the MAHLE X20 and X35 eBike systems require occasional firmware updates. A flashing pink light on the iWoc button often means an update is due.

Firmware updates:

• Keep your bike running smoothly

• Fix known issues

• Sometimes add new features

Because the X20 and X35 systems are different, the update process is not the same.

Updating MAHLE X20 firmware

1. Connect your bike to the MySmartBike app

2. If an update is needed, a “Software Update” banner will appear at the top of your screen

3. Press Update and follow the on-screen instructions

   • You may be asked to keep your bike on charge during the process

4. The app will guide you through to completion

Watch the full video guide here: How to update MAHLE X20 firmware

Updating MAHLE X35 firmware

The X35 system cannot be updated remotely. Instead, it must be done in person using the MAHLE Dealer app and a GCU cable.

• All Ribble showrooms can update your X35 firmware free of charge, no appointment needed

• The process takes around 5–10 minutes and can usually be done while you wait

• Alternatively, any authorised MAHLE dealer can carry out the update for you

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