Like all lithium batteries, your eBike battery won’t last forever. Unlike old lead-acid batteries, these modern lithium cells can’t be serviced or repaired — when they reach the end of their life, they need to be replaced.
If your battery fails outside of the two-year Mahle warranty, don’t worry — we’ve got you covered.
Our replacement service
We’ll collect your eBike from your home address via courier, or you can drop it off at one of our Ribble showrooms
It will then be sent to our Preston HQ, where our expert mechanics will:
Fit a brand-new battery
Carry out a full bike check-over
Complete a pre-delivery inspection to ensure everything’s running smoothly
The service costs £750, covering all parts, labour, and inspection
Timescales
We aim to return your bike within 30 days, often sooner
Need help?
If you’d like to book the service or have any questions, just get in touch with our Customer Service team — we’re here to help.
Explore our eBike range here.
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