If something isn’t right, we’re here to help. This section explains cancellations and the 30‑Day Test Ride, return conditions and fees, exclusions, faulty or damaged items and how to exercise your consumer rights. Guidance covers bikes, parts and accessories.
Please note Our phone lines are currently closed for the Christmas period.
For Order and Rider support, please use the contact form below.
For sales advice, book a video or phone call with our live in store experts below.
Email
Send us a message through our contact form, and an expert will get back to you ASAP