If you’ve got a complaint, the first step is to contact our Customer Service team.
Call us on 01772 963400
Or send us a message through our contact form, it’s also a great way to share feedback.
We will do our best to put things right.
If you’re not satisfied with the response, you can escalate the issue by contacting our Senior Leadership Team at complaints@ribblecycles.co.uk
We always aim to resolve complaints quickly and fairly, so please don’t hesitate to get in touch.
Last Updated: 13/03/2026
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