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How to Choose the Right Size Road Bike
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How to Choose the Right Frame Size
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How to Choose the Right Handlebar Width
Sales Support
Thinking about a new Ribble? Start here for clear buying advice, payment options and Cycle to Work guidance, plus how lead times and build dates are set. You’ll also find how to see bikes in our showrooms and what to expect before you order.
Order Support
From tracking and delivery to getting an invoice or fixing an issue, this is where you’ll sort anything to do with an existing order. We cover delivery options and timelines for home and store collection, what to do if something is missing or incorrect and how international shipping works.
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What Happens After You Place an Order
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Can I change my order after purchase?
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Do accessories come fitted to my bike?
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UK Bike Delivery - How It Works
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Click & Collect – How It Works
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International delivery costs and timescales
Rider Support
If something isn’t quite right with your order, this section shows you what to do next. You’ll find how to return a bike, exchange parts or accessories and how our 30‑Day Test Ride works. We’ve laid out the steps so you know what qualifies, what to expect and how to get things sorted quickly.
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How to remove and refit your eBike wheel
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eBike battery replacement service
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Servicing your Ribble eBike
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How to fit mudguards to your Ribble bike
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How to fit pedals to your Ribble bike
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How to fit a bottle cage to your Ribble bike
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How to store your bike properly
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What to check before riding your Ribble bike
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What to do after riding your Ribble bike
Terms & Conditions
The small print in plain English. This section explains how ordering works, build and dispatch timings, shipping, pre‑orders and what applies if you’re buying from outside Great Britain. It also sets out your rights and our responsibilities.