Ribble privacy policy

At Ribble Cycles (Cyclesport North Ltd), we’re committed to protecting your privacy. We only collect and use your information lawfully, in line with the Data Protection Act 1998 and GDPR 2018.

Why we collect your information

  • To process your order

  • To provide the best service possible

We’ll only contact you with marketing emails if you’ve given consent, and you’ll always have the option to opt out.

What we collect
When you place an order or register on our site, we may collect:

  • Name

  • Address

  • Phone number

  • Email address

  • Tokenised credit/debit card details

  • Date of birth

  • IP address

This information is securely stored in our internal systems and used only to verify you as a Ribble customer.

What we don’t collect

  • Sensitive information without your explicit consent

  • We never sell or transfer your personal information

Accuracy and access

  • You can view the information we hold by logging into your account or contacting us

  • If you spot any inaccuracies, we’ll update or delete them promptly

Security
All personal data is held securely in line with our internal security policies and legal requirements.

Cookies and tracking
We may use technology to track visitor behaviour on our site to improve the customer experience.

Questions about privacy?
Email us at MyData@ribblecycles.co.uk and we’ll be happy to help.

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01772 963400