Live In-Store Expert Video Calls
Can’t make it to a Ribble showroom? No problem. With our live video call service, you can speak directly to a Ribble expert from home. Get personalised advice, see our bikes up close, and have your questions answered in real time – just like being in-store.
Availability
Monday to Friday: 9:00 am – 8:00 pm BST
Saturday: 9:00 am – 6:00 pm BST
Sunday: 11:00 am – 5:00 pm BST
FAQs
Will I be viewable during the call?
No. Calls are one-way video from our showroom to you. You’ll see us, but we’ll only hear you through your microphone.
Will I need to share my details?
No. The service is anonymous. If our experts can’t answer straight away, we may ask for your details so we can call you back.
What can I use this service for?
Our experts can show you bikes, explain features, and answer any product-related questions.
Can I check my order status via video call?
No. For existing orders, please contact our customer service team.
I cannot see the call button.
Some browsers may not be supported. If the button doesn’t appear, try Chrome on PC/Android or Safari on Mac/iPhone.
Learn more about Live In-Store Expert Video Calls
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