Warranty Terms

All new Ribble frames and forks and Level branded components are sold with a 3-year manufacturer’s warranty, which covers structural defects in material or manufacturing arising during the course of normal use. The warranty will commence from the date the bike is received by the buyer.

A 3-year warranty is applicable to all Ribble branded frames and forks sold after February 1st 2018. For bikes sold prior to this date, please refer to the warranty terms on the date the bike was originally purchased. Please use our contact form if you are unsure about your original purchase date.

Any other Ribble branded products are sold with a 1-year manufacturer’s warranty, this covers structural defects in material or manufacturing arising during the course of normal use. The warranty will commence from the date the bike is received by the buyer.

Third party components (Shimano, Mavic, Mahle) are covered by the manufacturers warranty and Ribble with look at these in line with their individual terms and conditions. Below are links to the warranty pages for the main suppliers we work with.

Shimano Warranty policy

Mavic Warranty Policy

Mahle Warranty Policy