DTI Distance Selling Regulations

These Government Department of Trade and Industry regulations entitle you to a 14-day 'cooling off' period which will commence from the date that you receive your purchase from Ribble Cycles. This regulation is to give you the opportunity to examine the goods that you have purchased as you would when buying in a shop.

If you wish to exercise these rights and cancel your purchase, you should return the goods to Ribble Cycles, 363 Leach Place, Walton Summit Centre, Bamber Bridge, Preston, Lancashire, PR5 8AS, United Kingdom within 14 working days from the date you received the goods.

You can only cancel your purchase if the goods are returned to us unused, unmarked and in their original packaging. You will not be reimbursed for any postage or carriage costs.