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The following fees will apply when changing or returning a bike:
- For model exchange or frame size swap, a £50 Workshop fee will be applied.
- For the refund of a bike, an £80 re-stocking fee will apply.
- For replacement packaging a £25 fee will apply.
- For bikes returned in dirty condition, a £30 cleaning fee will apply.
Unfortunately, Custom Colour, Limited Edition, Outlet, Ex-Demo, Ex-Display, Team Issue bikes, and those purchased using either finance or a Cycle to Work voucher are exempt from the 30-day test ride returns policy.
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