Once your dispatch email arrives, you’ll have everything you need to follow your order every step of the way. This email will include:
- Your unique tracking number
- The courier responsible for your delivery
- A direct link to track your parcel via the courier’s website
If you’d like more information about how bike deliveries work in the UK, visit our guide here:
For international orders, please be aware that delivery timescales may vary depending on the destination country.
Be sure to keep an eye on your inbox, once your dispatch email lands, your #NewBikeDay is just around the corner!
If you have any questions or need support, you can contact our Customer Service Team.
Last Updated: 17/06/2026
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article