We work hard to keep things running smoothly, but sometimes delays happen.
If your dispatch date changes after you’ve received your Build Confirmation email, our Customer Service team will contact you with an honest update and a revised date.
Delays don’t happen often, but when they do it’s usually down to supply chain issues outside our control. In the past, events like COVID, port delays and even canal closures have slowed down the arrival of parts.
If anything like this affects your order, we’ll keep you updated from the start so you know exactly what’s happening.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article